shipping & returns

shipping policy

Please allow up to 48 business hours for orders to be processed. Once the order is processed you will receive a email confirmation. Orders should ship within 48 hours once paid.

 

Free Shipping for Monthly Subscription's

 

United States

Transit time: 3-5 business days once shipped

Couriers: USPS Tracked

Ground Shipping is $3.95 flat rate, or Free for all orders over $20*

 

Canada

Transit time: 3-5 business days once shipped

Couriers: USPS Tracked

Ground Shipping is $5.95 flat rate, or Free for all orders over $25*

 

UK

Transit time: 3-5 business days once shipped

Couriers: USPS Tracked

Ground Shipping is $4.95 flat rate, or Free for all orders over $30*

 

EU

Transit time: 4-8 business days once shipped

Couriers: USPS Tracked

Ground Shipping is $5.95 flat rate, or Free for all orders over $50*


Australia

Transit time: 8-14 business days once shipped

Couriers: USPS Tracked

Ground Shipping is $5.95 flat rate, or Free for all orders over $50*

 

International

Transit time: 8-14 business days once shipped

Couriers: USPS Tracked

Ground Shipping is $7.95 flat rate, or Free for all orders over $70*

 

Certain countries may have different prices or free shipping offers. Shipping quote will be provided upon checkout

return & exchange policy

The best way we can not only show you that we are a company that you can trust, we also believe in treating everyone the way you want to be treated. We believe in loyalty and taking care of our customers. At OneLove, we will give you 50 days from the date the item is delivered to fall in love with our products.

 

1. All unused items, that are still in the original package and not opened are eligible for a refund within 30 days of purchase. The refund will be issued back to the original method of payment. We do no retain payment details. Our payment system will simply issue the refund back to you. Or you can choose to get a gift card.

 

2. Any items that have been used, opened, or or look to be tampered with are not eligible for a return or refund. A photo request will be requested to research the issue and determine what solution we can offer you. We can look into a exchange or replacement of the item you purchased. 

 

3. At our discretion we may offer a one-time complimentary item at the value of the returning item should there have been an error on our part.

 

4. If you suspect there was a defect, photos will be required for replacement. We are not responsible for any allergic reactions. We will provide the description of each item.

 

5.If your package is lost or damaged in transit please contact us and submit a request and we will be happy to take care of you.

 

OneLove Be Beautiful, reserves the right to refuse any return or exchanges. If we deem there is a pattern of abuse of our policies we will discontinue the services.